General healthcare, hormone management, sexual health, and more. Get it all at Equinox.
Equinox is our clinic specialising in trans and gender diverse health.
Equinox Clinic
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Why Equinox?
Finding a healthcare provider who understands trans and gender diverse people shouldn't be difficult.
Equinox combines expert gender-affirming care with everyday general practice, so you can see one team for everything from routine healthcare to hormone management, sexual health and referrals for gender-affirming surgery.
Our Services
Learn more about our gender affirming services.
General Care
Equinox is a general practice for trans and gender diverse people. Our doctors and nurses provide expert, affirming care for everyday health needs, including routine appointments, vaccinations, blood tests and mental health care plans.
Hormone Management
Start, continue or manage gender-affirming hormone therapy with an Equinox GP using the Informed Consent Model. We provide ongoing hormone management, monitoring and support as part of your care at Equinox.
Sexual Health
Comprehensive sexual health care, including HIV and STI testing and treatment, PrEP, and mpox vaccination – all delivered through a trans and gender diverse health lens.
Specialist Hormone Initiation
Already have a GP but need specialist support to start gender-affirming hormone therapy?
Our endocrinology service supports adults aged 18+ to initiate hormone therapy before transferring ongoing hormone care back to their regular GP.
You’ll need a referral from your GP. Appointments are available on Fridays, either in person at Equinox or by telehealth anywhere in Victoria. The service usually involves up to five appointments and is bulk-billed for Medicare card holders. Full fees apply without Medicare.
This service is separate from the Equinox GP clinic and does not provide general practice or primary care.
Patient Information
- Appointments with our General Practitioners (GPs) and Endocrinologist, and most pathology fees are bulk billed (free) for Medicare card holders.
- Non–Medicare card holders are charged at the current Medicare rebate schedule rates for consultations and pathology.
- Pathology fees are charged by the pathology lab and your doctor can advise you of the costs before the collection.
- We accept card payments for consultations and for pathology fees. All fees are payable on the day of your visit.
Rebates:
Equinox sees patients on an appointment basis. Our standard appointments are 20 minutes long.
- All new patients are booked in for a long appointment (40mins) for their first visit.
- Appointments can be face to face, telephone or tele-video. Telehealth appointments are bulk billed for patients that meet Medicare telehealth eligibility. Reception can provide more details regarding this when you book.
- Emergencies at the clinic will be seen as a priority and our staff will try to contact you if there is any unforeseen delay or if your GP has been called away.
- If you require an interpreter service (a language other than English or services for hearing impaired clients) these can be organised by reception when you book.
After-hours care
If you need urgent medical care outside our opening hours, call DoctorDoctor on 13 26 60 or Nurse-on-Call on 1300 60 60 24 for free health advice from a registered nurse. In an emergency, call 000 or go to your nearest emergency department.
Contacting your clinician
During opening hours, you can call the clinic to speak with your clinician. If they are unavailable, reception will take a message. You can also email equinox.admin@thorneharbour.org; however, email is not a secure way to send personal health information.
If you cannot attend the clinic because of your condition and live within 5 km, your doctor may be able to arrange a home visit.
Test results
Most pathology results are available within 10 business days. Your clinician will review your results and discuss them with you during an appointment where needed.
Prescriptions and referrals
To provide safe care, appointments are required for most prescriptions, referrals and pathology results. Repeat prescriptions requested by phone are provided at your doctor's discretion and may incur a fee. Referrals to other healthcare providers may also involve additional costs.
Our location
We are located at 200 Hoddle Street, Abbotsford. Time-limited street parking is available on Hoddle St and in the surrounding neighbourhood. The clinic is a five-minute walk from Victoria Park Train station, and bus services run down Hoddle Street that stop a few metres from our clinic.
Accessibility
Our clinic, including the consult rooms, is wheelchair accessible, has accessible bathroom facilities and has an electric height-adjustable bed.
Your privacy
Your medical information is kept confidential and secure. We only share your information with your consent or where required by law. You can request access to your medical record at any time. Our services comply with Australian and Victorian privacy laws.
Feedback and complaints
We welcome your feedback. Please fill out our feedback form or speak with your doctor or the Practice Manager.
If you are not satisfied with our response, you can contact the Health Complaints Commissioner.
Feedback
We welcome all kinds of feedback from clients, including complaints, compliments, and suggestions.
Workforce Training
Learn how to deliver trans and gender diverse affirmative care in healthcare settings. Designed specifically for healthcare professionals.
Not ready to book?
HIV
HIV is a virus that affects the immune system. It can affect anyone, but most new cases in Australia are among men who have sex with men without HIV protection.
STIs
Sexuall Transmitted Infections (STIs) are a normal part of sex. Learn how to prevent, test, and treat STIs.
Mpox
Mpox is a viral infection that spreads through close skin-to-skin contact, including sex. Vaccination is the best way to protect yourself against mpox.
Accreditation
Our AGPAL accreditation demonstrates our ongoing commitment to meeting the Royal Australian College of General Practitioners (RACGP) Standards and providing safe, high-quality care through regular independent assessment.
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